Payment & Cancellation Policy

KCREW Apparel Co. | Payment & Cancellation Policy

Payment Requirements

All merchandise must be paid for in full before KCREW begins processing or submits an order to our vendor.

NO PAYMENT = NO ORDER.

KCREW does not reserve merchandise without confirmed payment.

24-Hour Invoice Policy

All manually issued invoices must be paid within 24 hours of issuance.

• Unpaid invoices may be canceled after 24 hours.
• Merchandise will not be held without payment.
• Canceled orders are not guaranteed to remain available.
• Repeated unpaid invoices may result in restrictions on future purchases.

This policy applies to customers and brand representatives.

Order Cancellations

Customers may request cancellation before their order is submitted to our vendor or enters production.

Once production begins, cancellation requests may not be accepted except where required by law.

Refunds for Canceled Orders

Approved monetary refunds will be issued to the original payment method.

Refund processing times depend on the payment provider.

Fraudulent Orders

KCREW reserves the right to cancel orders involving suspected fraud, payment irregularities, or other legitimate business concerns, subject to applicable law.

Built Different ❤️🖤